Like many brands, our success has been copied and replicated by counterfeit products. We take pride in our products and make every effort to ensure that our customers receive what they are expecting. We only sell to authorized distributors, salons and retailers. If you're concerned about a website, store or location selling counterfeit merchandise please feel free to contact us to let us know. We will follow up to verify authenticity.
Most counterfeit items will try to copy exactly what we provide here on our website as well as through our distribution channels. However this is not the real product will not work and can be a risk to your health due to improper mixing of chemicals or bacteria. Furthermore there is also a risk to your wallet as offsite purchases are not covered by our money back guarantee and your credit information can be compromised.
If you are ever unsure about your purchase please do not hesitate to contact us at 1-800-656-4746 and we will investigate the product, site or location in question..
Were You Sold counterfeit Merchandise?
If you suspect that you may be the target of fraud and you would like to file an official report,
In Canada please contact the RCMP's anti-fraud centre:
· The Canadian Anti-Fraud Centre
o Toll free North America 1 888 495 8501
In the United States of America please contact National Intellectual Property Right Coodination Center or your local Police.
· The Intellectual Property Right Center
o Toll free North America 1 866 IPR 206